Finance Systems Administrator - Netsuite
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.
Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.
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We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.
Job Overview:
Coursera’s IT department is responsible for the Corporate tools and technology that are required for the company to operate efficiently and effectively. We are a growing IT department that plays an integral role in the company’s ability to perform its day-to-day tasks. While supporting an ever-growing number of users with top-tier tools and applications, our IT team is always aiming to achieve the highest goals and produce the best experience possible for our end users.
We are actively seeking a skilled Netsuite Administrator to join our team at Coursera. As a vital part of our Business Enterprise Solutions team, you will be responsible for managing and optimizing our Netsuite Finance system. Your key responsibilities will include system configuration, customization, and maintenance, as well as providing technical support and troubleshooting for end users. Additionally, you will collaborate with cross-functional teams to implement system enhancements, streamline business processes, and drive continuous improvement. The ideal candidate will have a strong background in Netsuite administration, a solid understanding of ERP principles, and a proactive approach to problem-solving and system optimization.
Responsibilities:
- Manage and support the day-to-day administration of the Netsuite Finance system, including user access, security settings, profiles, and roles.
- Configure and customize Netsuite Finance modules to meet the specific financial requirements and processes of the organization.
- Collaborate with cross-functional teams to gather and document finance-related business requirements, and translate them into functional and technical specifications for system enhancements and customizations.
- Provide technical support and troubleshoot finance system issues to ensure smooth and uninterrupted operations, including managing system integrations and data migration processes.
- Continuously evaluate and optimize the performance of the Netsuite Finance system, identify areas for improvement, and recommend and implement best practices to enhance efficiency, accuracy, and compliance within the finance function of the organization.
- Utilize ServiceNow ticketing system to manage and prioritize support requests, incidents, and change management activities related to the Netsuite system, ensuring timely resolution and adherence to SLAs.
- Develop and maintain comprehensive documentation, including system configurations, customizations, and procedures, to ensure accurate and up-to-date knowledge transfer and system understanding.
Basic Qualifications:
- A bachelor's degree in computer science, information systems, or a related field. Relevant certifications like Netsuite Administrator Certification are highly desirable.
- Experience: 2+ years of experience working with Netsuite administration, configuration, and customization. Previous experience as a system administrator or in a related role is preferred.
- Technical proficiency in Netsuite administration, including configuration, customization, and scripting. Familiarity with SuiteScript, SuiteFlow, and SuiteBuilder is a plus. Knowledge of SQL, ERP systems, and integrations is also beneficial.
- Ability to understand complex business requirements, troubleshoot system issues, and provide effective solutions. Strong problem-solving and critical thinking skills are essential.
- Detail-oriented with the ability to prioritize and manage multiple tasks simultaneously. Meticulous attention to detail is necessary for system configuration, data migration, and ensuring data integrity.
- Netsuite is a rapidly evolving platform, so adaptability and willingness to continuously learn and keep up with updates and new features is important. Ability to quickly grasp new concepts and technologies is a plus.
Preferred Qualifications:
- Possession of relevant Netsuite certifications, such as Netsuite Administrator Certification or Netsuite SuiteFoundation Certification, is highly preferred.
- 3+ years of demonstrated Netsuite administration experience in any of the following areas: Fixed Assets, Accounts Payable, Accounts Receivable, General Ledger, Cash Management, Revenue Management, Procurement, Financial Reporting and Analytics or any other relevant financial modules in Netsuite.
- Experience managing Netsuite for a US based global company with subsidiaries in multiple countries is preferred. Familiarity with multi-currency transactions, intercompany processes, and global financial reporting requirements.
- Proficiency in creating and managing custom reports, dashboards, and analytics within Netsuite
- Strong understanding and experience with integrating Netsuite with other business systems, such as CRM or eCommerce platforms, is a plus, as it enhances data flow and streamlines processes.
- Result-oriented with strong communication and collaboration skills, a commitment to inclusion and diversity, and openness to new ideas and perspectives.
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Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
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