Finance Technology Manager - Netsuite
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 142 million registered learners as of December 31, 2023.
Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.
Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.
We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.
Job Overview:
Coursera’s IT department is responsible for the Corporate tools and technology that are required for the company to operate efficiently and effectively. We are a growing IT department that plays an integral role in the company’s ability to perform its day-to-day tasks. While supporting an ever-growing number of users with top-tier tools and applications, our IT team is always aiming to achieve the highest goals and produce the best experience possible for our end users.
As a Finance Technology Manager at Coursera, you will play a critical role as both a technical expert and a People Manager, overseeing and managing the ongoing maintenance, optimization, and strategic utilization of the Netsuite system within our organization. Your primary responsibility will be to ensure the effective utilization of Netsuite functionalities to support our Finance business processes, drive automation, and enhance data accuracy and reporting capabilities specifically tailored to Coursera's needs. Leveraging your expertise in Netsuite configuration, system administration, project management, and people management, you will contribute to the continued success and evolution of the Netsuite platform at Coursera.
Responsibilities:
- Evaluate Finance processes, collaborate with cross-functional teams such as the Finance, People, Enterprise Sales and IT, and implement system enhancements, workflows, and custom reports to optimize efficiency and user experience using our Finance technology systems.
- Maintain data integrity and accuracy within our Finance technology systems, regularly reviewing and updating Finance data, and developing customized reports to meet Finance and management reporting needs.
- Collaborate with stakeholders to identify and prioritize system enhancements and integrations aligned with Coursera's strategic goals, working closely with vendors, partners, and internal teams to ensure seamless data flow and system interoperability.
- Support the planning, execution, and delivery of Finance technology initiatives, adhering to timelines, budgets, and quality standards, and effectively managing project activities and stakeholders.
- Provide guidance, support, and training to end-users, addressing questions, troubleshooting issues, and promoting self-service capabilities to enhance user understanding and proficiency in utilizing Finance technology functionalities effectively.
- Lead a high performing team of Netsuite and Finance Technology professionals enforcing strict quality standards, documentation and continuous improvement processes to drive exceptional results and ensure effective utilization of technology solutions.
Basic Qualifications:
- BSC / MSC degree in Information Systems, Information Technology, Finance or a relevant field
- 3+ years of experience in a people management role and developing a high performing global team
- 7+ years of demonstrated experience implementing, managing, and optimizing Netsuite systems in a live environment, including proficiency in Netsuite
- Proficiency in system administration tasks, including configuration maintenance, security roles, and business processes, and strong analytical and problem-solving skills to translate complex requirements into practical solutions, combined with experience in Agile project management, effectively managing multiple priorities, meeting tight deadlines, and fostering cross-functional collaboration.
- Strong communication and interpersonal skills for effective collaboration with stakeholders at all levels, promoting smooth interactions and understanding of business needs.
Preferred Qualifications:
- Netsuite Certifications in the following areas: ERP Consultant Certification, Administrator Certification, SuiteFoundation Certification, Application Developer Certification, SuiteAnalytics User Certification
- Willingness to be a hands on Finance technology systems leader to build solutions alongside a high performing team
- Over 5 years of demonstrated Netsuite configuration, Development and Integration experience.Additional experience in Coupa/Workday/HighRadius will be a plus.
- Over 3 years of experience in a Finance Technology leadership role.
- Over 3 years in a Netsuite consultant role.
- Experience leveraging ServiceNow or similar applications to intake and prioritize projects.
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Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
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