Senior Product Manager, AI Platform & Products

Canada

Senior Product Manager, AI Platform & Products

  • Canada
  • Product Management
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Launched in 2012 by two Stanford professors, Andrew Ng and Daphne Koller, Coursera is now one of the largest online learning platforms in the world, with 168 million registered learners. Our mission is to provide universal access to world-class learning. We partner with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations and Professional Certificates degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

As a Senior Product Manager, you will play a pivotal role in shaping Coursera’s content ecosystem and learning experience that powers our platform. Your work will enable us to deliver engaging and deeply personalized experiences, supercharged by AI, that keep learners coming back and progressing with confidence.

Your mission? Lead the vision and execution of our Coach AI platform and end user applications that power personalized, intelligent learning at scale. You’ll drive the strategy and build the infrastructure that enables teams to rapidly experiment and ship impactful AI-powered features, transforming how learners discover, engage with, and succeed on Coursera. By embedding Gen AI into the core of our platform, you’ll unlock new interaction models, accelerate innovation, and transform how users engage with learning.

If you thrive on solving complex problems, navigating uncertainty, collaborating in a tight-knit team, and are excited to shape Coursera’s next wave of product offerings, we’d love to meet you.

Responsibilities:

  • Define and own the Gen AI Coach platform vision and roadmap, prioritizing scalable, reusable capabilities that accelerate AI development across teams.
  • Drive development of learner-facing Gen AI applications, e.g. Coursera Coach, to deliver personalized, context-aware learning experiences.
  • Build and evolve core platform services (e.g., prompt management, model orchestration, observability, memory) to support safe, performant, and cost-effective Gen AI use.
  • Collaborate cross-functionally with Engineering, Infra, and Design teams to integrate emerging Gen AI technologies and optimize system architecture.
  • Enable rapid experimentation and adoption by providing modular APIs, SDKs, and tools that lower barriers to building and scaling AI-powered features.
  • Ensure quality, performance, and responsible AI development, through robust evaluation frameworks, monitoring systems, and ethical safeguards.

Basic Qualifications:

  • 5+ years of experience working in product management on tech products, including developing and prioritizing product backlogs.
  • Develop and deliver comprehensive product strategies and requirements for key features to improve and/or innovate on the user experience.
  • Collaborate closely with engineering, design, and marketing teams to drive seamless product execution.
  • Conduct user research and analyze feedback to advocate for user-centric design and inform decision-making.
  • Create and oversee go-to-market plans for new features to ensure successful rollouts.

Preferred Qualifications:

  • Strong problem-solving skills, using sound judgment to navigate complex challenges, assess risks, and present clear, data-driven solutions in a structured format.
  • Experience building, using, or experimenting with AI-driven products, particularly in the areas of workflow automation, conversational AI, decision support, or agentic AI, and transitioning from traditional UI to AI-driven or AI-first product.
  • 0-to-1. You have taken products from idea to launch, with proven results post-launch.
  • An “owner” mindset. You are biased toward action, a great collaborator, a master simplifier, and someone who pushes towards clarity and delivery.
  • User-first. You understand and speak in terms of user value propositions, and to creatively inspire users to try the product. You take on complex product challenges and find elegant, simplifying solutions to avoid making them our users and partners’ problems.
  • A high bar across the board - from your own contributions to the people you work with, to the products you work on.

If this opportunity interests you, you might like these courses on Coursera:

Compensation:

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. This role's targeted hiring base salary range is between $113,000 and $142,000 The actual base pay is dependent upon many factors, including but not limited to prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits. 

 

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
 
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
 
For California Candidates, please review our CCPA Applicant Notice here.
For our Global Candidates, please review our GDPR Recruitment Notice here.
 
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